Terms of service
Terms of Sales
1. Domain of application
The CGV below apply to all orders placed by consumers and professionals on our online store.
A "consumer" is defined as "any natural person who acts for purposes who do not fall within the framework of his commercial, industrial, artisanal, liberal or agricultural activity". A "professional" is defined as "any natural or legal person, public or private, who acts for purposes falling within the framework of his commercial, industrial, craft, liberal or agricultural activity, including when it acts or for the account of another professional ".
These CGVs are also applicable to professionals for future trade relations without our having to mention it again. If the professional has divergent or complementary general conditions of sale, their validity is refuted by these; They only form an integral part of the contract subject to our express agreement.
2. Contractual partners, conclusion of the contract and correction possibilities
The sales contract is concluded with Madamlili Design GmbH.
In accordance with the provisions of the Civil Code on the conclusion of online contracts, after having visualized the details of your order, and in particular its total price, you will have the possibility of correcting any errors. Then, the contract will be concluded when you click the button allowing you to confirm your order and recognize your payment obligation.
3. Contractual language (s) and registration of the text text
The language (s) available for the conclusion of the contract is/are: French, German, English, Polish
We register the text of the contract and we send you by e-mail the data of your order as well as our GTC. For security reasons, the text text is no longer accessible on the Internet.
4. Delivery conditions
Shipping costs are added to the prices of the products indicated. Further information on the amount of shipping costs is provided to you with the offers.
In principle, you have the possibility of carrying out an abduction at the Address Madamlili Design GmbH, Joachim -Friedrich -Str.42, Berlin, Germany at the following opening hours: Montag -Donterstag 9:30 -15: 30.
5. Payment
In principle, the following means of payment are at your disposal in our shop:
Advance payment
When you opt for advance payment as a payment method, we tell you our bank details in the order confirmation and we deliver the goods after receipt of your payment.
Credit card
When placing the order, you enter the information relating to your credit card.
Your card is debited immediately after you have ordered.
SEPA DESPER
When placing the order, you give us a SEPA direct debit mandate. We will inform you of the date of the debit of your account (what we call pre-notification) at least a working day before this date. A working day, an working day is every day, with the exception of Saturdays, national holidays and December 24 and 31 of each year. The account is debited before sending the goods.
Paypal, Paypal Express
In order to be able to pay the amount of the invoice via the paypal payment service provider (Europe) S.à R.L. et Cie, S.C.A, 22-24 boulevard Royal, L-2449 Luxembourg („Paypal"), you must be registered with From Paypal, identify with your access data and confirm the payment order. The payment transaction is carried out by Paypal after you have validated your order. Further information is available during the order process.
Paypal Plus
As part of Paypal Plus payment services, we offer various PayPal payment services. You are directed to the PayPal online service provider site. You can enter your payment information there and confirm the use of your data by Paypal and the payment method in Paypal.
Paypal
In order to be able to pay the amount of the invoice via the paypal payment method, you must be registered, identify with your access data and confirm the payment order. The payment operation is carried out by Paypal immediately after you validated your order.
Payment on invoice via paypal
Purchase on invoice via PayPal presupposes control of your address and solvency. Payment is made directly from Paypal.
Sfort by Klarna
To be able to pay the amount of the invoice through the Somort GmbH, Theresienhöhe 12, 80339 Munich, Germany payment service provider, you must have a bank account for carrying out online banking operations ("Online Banking" ), identify you accordingly and confirm the payment order. Your account is debited immediately after placing the order. Further information is available during the order process.
Apple Pay
In order to be able to pay the amount of the invoice via the Apple Inc. payment service provider, One Apple Park Way, Cupertino, CA 95014, United States ("Apple") you must use the "Safari" browser, be registered with From Apple, having activated the Apple Pay function, identifying you with your access data and confirming the payment order. The payment transaction will be carried out immediately after placing the order. Further information is available during the order process.
Amazon Pay
In order to be able to pay the amount of the invoice through the Amazon Payments Payments EUROPE PAYMENT S.C.A., 38 avenue J.F. KENENDY, L-1855 Luxemburg ("Amazon"), you must be registered with Amazon, authenticate with you your access data and confirm the payment order. The payment transaction will be carried out within a working day after you have given an order. A working day, an working day is every day, with the exception of Saturdays, national holidays and December 24 and 31 of each year. Further information is available during the order process.
Klarna
We offer you, in collaboration with the payment service provider Klarna Bank AB (Publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), the following payment options. Please note that payment via Klarna is only made available to consumers. Unless otherwise stipulated below, payment via Klarna is subject to a conclusive verification of your address and solvency. Payment is made directly to Klarna. Further information is available from the corresponding payment option and during the order process.
Authority via Klarna
You give a SEPA mandate to Klarna. Klarna will inform you separately via a prior advertisement (called pre-notification) of the date of the account debit. The account is debited after sending the goods.
Credit card via Klarna
During the order process, you enter the information relating to your credit card. Your card is debited by Klarna immediately after you validated your order. Verification of your address and solvency does not take place.
Purchase to temperament via Klarna
You can pay the amount of the invoice by monthly payments of at least 1/24th of the total amount (with however a minimum amount of € 6.95).
Purchase on invoice via Klarna
The amount of the invoice is due 14 days after sending the goods and receipt of the invoice.
Invoice
The amount of the invoice is due 14 days after receipt of the goods and the invoice by transfer to our bank account. We reserve the right not to offer the purchase on invoice only after having successfully checked your solvency.
Cash regulations during removal
You adjust the amount of the invoice in cash during the removal.
Shopify Payments
https://help.shopify.com/de/manual/payments/shopify-payments
6. Right of withdrawal
You have the right of withdrawal provided for by law as described in information on the right of withdrawal. This also applies if you are a professional.
7. Reserve of ownership
We remain owners of the goods until its full payment.
For professionals also applies the following provision: we reserve ownership of the goods until full payment of all the claims resulting from an existing commercial relationship. You are authorized to resell the burdened goods of a reserve clause of ownership in the context of regular commercial activities; You give us in advance all the claims resulting from this resale - regardless of an assembly or a mixture of said goods with a new product - up to the amount of the invoice and we accept this transfer. You are still entitled to recover claims, but we are also empowered to recover them as soon as you do not comply with your payment obligations. At your request, we will release the security returning to us insofar as the achievable value of the safety exceeds more than 10% the value of the openings open.
8. Guarantees and conformity
The law in terms of legal guarantees applies subject to the stipulations relating to professionals taken below. You will find on the online store, for each product a specific information sheet as well as, where applicable, information relating to applicable commercial or specific guarantees.
For consumers:
Legal compliance guarantee:
The legal compliance guarantee is provided for in articles L.217-3 and following of the Consumer Code.
Under the legal guarantee of conformity we are required to respond to the defects of compliance of the property sold present during the issuance under the conditions of article L.217-3 of the Consumer Code. However, we are not kept by the producer's public statements or his representative if we do not know them.
When the consumer acts under the legal guarantee of conformity:
* It benefits from a period of 2 years from the issuance of the property to act;
* He can choose between repair and replacement of the property, subject to the cost conditions provided for in article L 217-12 of the Consumer Code.
The consumer is exempt from reporting proof of the existence of the lack of compliance of the property during the 24 months following the issuance of the property, except for the assets acquired for which a period of 12 months is worth.
The legal guarantee of compliance applies independently of any commercial guarantee that may be granted.
Legal guarantee against hidden defects:
The consumer can decide to implement the guarantee against the hidden defects of the thing sold within the meaning of article 1641 of the Civil Code within 2 years from the discovery of the vice. Under the legal guarantee of hidden defects we are required to answer for hidden defects of the thing sold which make it unfit for the use to which it is destined or which decreases this use so much that the buyer would not have acquired it or would have given a lower price if he had known them. In this case, the consumer can choose between the resolution of the sale or a reduction in the sale price in accordance with article 1644 of the Civil Code.
For professionals :
Applicability of German law relating to legal guarantees
Unless otherwise provided otherwise, only the German law applies to legal guarantees (Gesetzliches Gewährleistungsrecht) in accordance with the provisions of the German Civil Code (Bürgerliches Gesetzbuch).
The limitations and deadlines set out below will not be applied for damage caused by us, our attendants or our agents:
* In the event of an infringement of life, bodily integrity or health,
* in the event of serious or dolosive fault that causes contractual non -performance,
* In the event of a violation of an essential contractual obligation, the respect of which is essential for the execution of the contract and without which the professional would not have contracted (essential obligation),
* In the event of a specially agreed agreement,
* or to the extent that this is part of the scope of the law on responsibility for defective products (ProdukthaftUngsgeSetz).
Limitations
Only our own indications and the product descriptions of the manufacturer appearing in the contract act as a agreement relating to the qualities of the property. We decline any responsibility for the manufacturer's public statements or other advertising statements.
The limitation period for complaints for compliance defects of new products is one year from the transfer of risks. The sale of used goods is carried out under exclusion of any guarantee. The legal limitation periods for the right of appeal in accordance with § 445A of the German Civil Code (Bürgerliches Gesetzbuch) remain unchanged.
Provisions applicable to traders
Between traders, the obligation to verify and complaints set in article 377 of the German Commercial Code (Handelsgesetzbuch) applies. If you omitted to make the planned declaration, the product is deemed to be accepted, unless it is a vice which was not noticeable on the date of verification. This clause does not apply if we have fraudulently concealed a defect.
Customer service: SIE Erreichen Unseren Kundendienst für Fragen, Reklamationen und beanstandungen unter der Telefonnummer 24/7 Kundenservice-Hotline: 030-308 34 962 (Zum Ortstarif) Sowie per e-mail unter [email protected].
9. Responsibility
This provision is applicable to professionals:
Our civil liability is engaged, without limitation or restriction and subject to compliance with legal limitation periods, in the event of damage caused by us, our attendants or our agents in the following cases:
* In the event of damage to life, bodily integrity or health
* In the event of gross or dolosive fault that causes contractual non -performance
* in the event of a specially agreed agreement between the parties
* As soon as the area of application of the law relating to responsibility for defective products (Produkthaftungsgesetz) is concerned.
In the event of a violation of an essential contractual obligation, the respect of which is essential for the execution of the contract and without which the contractual partner would not have contracted (essential obligation) due to light negligence on our part, or our Attendants or agents, our responsibility can only be engaged in predictable damage at the time of the conclusion of the contract and whose occurrence can be typically expected.
With the exception of the above hypotheses mentioned, our civil liability is excluded.
10. Code of conduct
We have submitted to the following codes of driving:
Quality criteria Trusted shops (https://www.trustedshops.com/tsdocument/ts_quality_criteria_fr.pdf [https://www.trustedshops.com/tsdocument/ts_quality_criteria_fr.pdf])))))
11. Dispute settlement
The European Commission makes available to consumers, who can use it for the settlement of their disputes, an online platform for the settlement of disputes available at this address [https://ec.europa.eu/consumers/] .
In the event of a dispute, and subject to compliance with legal conditions, we will participate in a consumption mediation procedure. The European Consumer Center France is competent to inform you and to direct you to the competent entity of amicable resolution of disputes.
European Consumer Center France
Bahnhofsplatz 3 - 77694 Kehl - Germany
0049.7851.991.48.0 (price of the call to Germany) or 0 820 200 999 (service 0.12 €/min + call price).
[email protected] [[email protected]]
www.europe-consmateurs.eu [https://www.europe-consmauteurs.eu/fr/restern-votre-probleme/nous-contacter/]
12. Final provisions
For professionals applies German law, excluding the United Nations Convention on International Sales Contracts of goods.
AGB [https://legal.trustedshops.com/produkte/rechtstexter] Erstellt MIT Dem Trusted Shops [https://legal.trustedshops.com/] Rechtstexter in Kooperation Mit Föhlisch Rechtsanwälte [https://foehlisch.com].
1. Domain of application
The CGV below apply to all orders placed by consumers and professionals on our online store.
A "consumer" is defined as "any natural person who acts for purposes who do not fall within the framework of his commercial, industrial, artisanal, liberal or agricultural activity". A "professional" is defined as "any natural or legal person, public or private, who acts for purposes falling within the framework of his commercial, industrial, craft, liberal or agricultural activity, including when it acts or for the account of another professional ".
These CGVs are also applicable to professionals for future trade relations without our having to mention it again. If the professional has divergent or complementary general conditions of sale, their validity is refuted by these; They only form an integral part of the contract subject to our express agreement.
2. Contractual partners, conclusion of the contract and correction possibilities
The sales contract is concluded with Madamlili Design GmbH.
In accordance with the provisions of the Civil Code on the conclusion of online contracts, after having visualized the details of your order, and in particular its total price, you will have the possibility of correcting any errors. Then, the contract will be concluded when you click the button allowing you to confirm your order and recognize your payment obligation.
3. Contractual language (s) and registration of the text text
The language (s) available for the conclusion of the contract is/are: French, German, English, Polish
We register the text of the contract and we send you by e-mail the data of your order as well as our GTC. For security reasons, the text text is no longer accessible on the Internet.
4. Delivery conditions
Shipping costs are added to the prices of the products indicated. Further information on the amount of shipping costs is provided to you with the offers.
In principle, you have the possibility of carrying out an abduction at the Address Madamlili Design GmbH, Joachim -Friedrich -Str.42, Berlin, Germany at the following opening hours: Montag -Donterstag 9:30 -15: 30.
5. Payment
In principle, the following means of payment are at your disposal in our shop:
Advance payment
When you opt for advance payment as a payment method, we tell you our bank details in the order confirmation and we deliver the goods after receipt of your payment.
Credit card
When placing the order, you enter the information relating to your credit card.
Your card is debited immediately after you have ordered.
SEPA DESPER
When placing the order, you give us a SEPA direct debit mandate. We will inform you of the date of the debit of your account (what we call pre-notification) at least a working day before this date. A working day, an working day is every day, with the exception of Saturdays, national holidays and December 24 and 31 of each year. The account is debited before sending the goods.
Paypal, Paypal Express
In order to be able to pay the amount of the invoice via the paypal payment service provider (Europe) S.à R.L. et Cie, S.C.A, 22-24 boulevard Royal, L-2449 Luxembourg („Paypal"), you must be registered with From Paypal, identify with your access data and confirm the payment order. The payment transaction is carried out by Paypal after you have validated your order. Further information is available during the order process.
Paypal Plus
As part of Paypal Plus payment services, we offer various PayPal payment services. You are directed to the PayPal online service provider site. You can enter your payment information there and confirm the use of your data by Paypal and the payment method in Paypal.
Paypal
In order to be able to pay the amount of the invoice via the paypal payment method, you must be registered, identify with your access data and confirm the payment order. The payment operation is carried out by Paypal immediately after you validated your order.
Payment on invoice via paypal
Purchase on invoice via PayPal presupposes control of your address and solvency. Payment is made directly from Paypal.
Sfort by Klarna
To be able to pay the amount of the invoice through the Somort GmbH, Theresienhöhe 12, 80339 Munich, Germany payment service provider, you must have a bank account for carrying out online banking operations ("Online Banking" ), identify you accordingly and confirm the payment order. Your account is debited immediately after placing the order. Further information is available during the order process.
Apple Pay
In order to be able to pay the amount of the invoice via the Apple Inc. payment service provider, One Apple Park Way, Cupertino, CA 95014, United States ("Apple") you must use the "Safari" browser, be registered with From Apple, having activated the Apple Pay function, identifying you with your access data and confirming the payment order. The payment transaction will be carried out immediately after placing the order. Further information is available during the order process.
Amazon Pay
In order to be able to pay the amount of the invoice through the Amazon Payments Payments EUROPE PAYMENT S.C.A., 38 avenue J.F. KENENDY, L-1855 Luxemburg ("Amazon"), you must be registered with Amazon, authenticate with you your access data and confirm the payment order. The payment transaction will be carried out within a working day after you have given an order. A working day, an working day is every day, with the exception of Saturdays, national holidays and December 24 and 31 of each year. Further information is available during the order process.
Klarna
We offer you, in collaboration with the payment service provider Klarna Bank AB (Publ.), Sveavägen 46, 111 34 Stockholm, Sweden ("Klarna"), the following payment options. Please note that payment via Klarna is only made available to consumers. Unless otherwise stipulated below, payment via Klarna is subject to a conclusive verification of your address and solvency. Payment is made directly to Klarna. Further information is available from the corresponding payment option and during the order process.
Authority via Klarna
You give a SEPA mandate to Klarna. Klarna will inform you separately via a prior advertisement (called pre-notification) of the date of the account debit. The account is debited after sending the goods.
Credit card via Klarna
During the order process, you enter the information relating to your credit card. Your card is debited by Klarna immediately after you validated your order. Verification of your address and solvency does not take place.
Purchase to temperament via Klarna
You can pay the amount of the invoice by monthly payments of at least 1/24th of the total amount (with however a minimum amount of € 6.95).
Purchase on invoice via Klarna
The amount of the invoice is due 14 days after sending the goods and receipt of the invoice.
Invoice
The amount of the invoice is due 14 days after receipt of the goods and the invoice by transfer to our bank account. We reserve the right not to offer the purchase on invoice only after having successfully checked your solvency.
Cash regulations during removal
You adjust the amount of the invoice in cash during the removal.
Shopify Payments
https://help.shopify.com/de/manual/payments/shopify-payments
6. Right of withdrawal
You have the right of withdrawal provided for by law as described in information on the right of withdrawal. This also applies if you are a professional.
7. Reserve of ownership
We remain owners of the goods until its full payment.
For professionals also applies the following provision: we reserve ownership of the goods until full payment of all the claims resulting from an existing commercial relationship. You are authorized to resell the burdened goods of a reserve clause of ownership in the context of regular commercial activities; You give us in advance all the claims resulting from this resale - regardless of an assembly or a mixture of said goods with a new product - up to the amount of the invoice and we accept this transfer. You are still entitled to recover claims, but we are also empowered to recover them as soon as you do not comply with your payment obligations. At your request, we will release the security returning to us insofar as the achievable value of the safety exceeds more than 10% the value of the openings open.
8. Guarantees and conformity
The law in terms of legal guarantees applies subject to the stipulations relating to professionals taken below. You will find on the online store, for each product a specific information sheet as well as, where applicable, information relating to applicable commercial or specific guarantees.
For consumers:
Legal compliance guarantee:
The legal compliance guarantee is provided for in articles L.217-3 and following of the Consumer Code.
Under the legal guarantee of conformity we are required to respond to the defects of compliance of the property sold present during the issuance under the conditions of article L.217-3 of the Consumer Code. However, we are not kept by the producer's public statements or his representative if we do not know them.
When the consumer acts under the legal guarantee of conformity:
* It benefits from a period of 2 years from the issuance of the property to act;
* He can choose between repair and replacement of the property, subject to the cost conditions provided for in article L 217-12 of the Consumer Code.
The consumer is exempt from reporting proof of the existence of the lack of compliance of the property during the 24 months following the issuance of the property, except for the assets acquired for which a period of 12 months is worth.
The legal guarantee of compliance applies independently of any commercial guarantee that may be granted.
Legal guarantee against hidden defects:
The consumer can decide to implement the guarantee against the hidden defects of the thing sold within the meaning of article 1641 of the Civil Code within 2 years from the discovery of the vice. Under the legal guarantee of hidden defects we are required to answer for hidden defects of the thing sold which make it unfit for the use to which it is destined or which decreases this use so much that the buyer would not have acquired it or would have given a lower price if he had known them. In this case, the consumer can choose between the resolution of the sale or a reduction in the sale price in accordance with article 1644 of the Civil Code.
For professionals :
Applicability of German law relating to legal guarantees
Unless otherwise provided otherwise, only the German law applies to legal guarantees (Gesetzliches Gewährleistungsrecht) in accordance with the provisions of the German Civil Code (Bürgerliches Gesetzbuch).
The limitations and deadlines set out below will not be applied for damage caused by us, our attendants or our agents:
* In the event of an infringement of life, bodily integrity or health,
* in the event of serious or dolosive fault that causes contractual non -performance,
* In the event of a violation of an essential contractual obligation, the respect of which is essential for the execution of the contract and without which the professional would not have contracted (essential obligation),
* In the event of a specially agreed agreement,
* or to the extent that this is part of the scope of the law on responsibility for defective products (ProdukthaftUngsgeSetz).
Limitations
Only our own indications and the product descriptions of the manufacturer appearing in the contract act as a agreement relating to the qualities of the property. We decline any responsibility for the manufacturer's public statements or other advertising statements.
The limitation period for complaints for compliance defects of new products is one year from the transfer of risks. The sale of used goods is carried out under exclusion of any guarantee. The legal limitation periods for the right of appeal in accordance with § 445A of the German Civil Code (Bürgerliches Gesetzbuch) remain unchanged.
Provisions applicable to traders
Between traders, the obligation to verify and complaints set in article 377 of the German Commercial Code (Handelsgesetzbuch) applies. If you omitted to make the planned declaration, the product is deemed to be accepted, unless it is a vice which was not noticeable on the date of verification. This clause does not apply if we have fraudulently concealed a defect.
Customer service: SIE Erreichen Unseren Kundendienst für Fragen, Reklamationen und beanstandungen unter der Telefonnummer 24/7 Kundenservice-Hotline: 030-308 34 962 (Zum Ortstarif) Sowie per e-mail unter [email protected].
9. Responsibility
This provision is applicable to professionals:
Our civil liability is engaged, without limitation or restriction and subject to compliance with legal limitation periods, in the event of damage caused by us, our attendants or our agents in the following cases:
* In the event of damage to life, bodily integrity or health
* In the event of gross or dolosive fault that causes contractual non -performance
* in the event of a specially agreed agreement between the parties
* As soon as the area of application of the law relating to responsibility for defective products (Produkthaftungsgesetz) is concerned.
In the event of a violation of an essential contractual obligation, the respect of which is essential for the execution of the contract and without which the contractual partner would not have contracted (essential obligation) due to light negligence on our part, or our Attendants or agents, our responsibility can only be engaged in predictable damage at the time of the conclusion of the contract and whose occurrence can be typically expected.
With the exception of the above hypotheses mentioned, our civil liability is excluded.
10. Code of conduct
We have submitted to the following codes of driving:
Quality criteria Trusted shops (https://www.trustedshops.com/tsdocument/ts_quality_criteria_fr.pdf [https://www.trustedshops.com/tsdocument/ts_quality_criteria_fr.pdf])))))
11. Dispute settlement
The European Commission makes available to consumers, who can use it for the settlement of their disputes, an online platform for the settlement of disputes available at this address [https://ec.europa.eu/consumers/] .
In the event of a dispute, and subject to compliance with legal conditions, we will participate in a consumption mediation procedure. The European Consumer Center France is competent to inform you and to direct you to the competent entity of amicable resolution of disputes.
European Consumer Center France
Bahnhofsplatz 3 - 77694 Kehl - Germany
0049.7851.991.48.0 (price of the call to Germany) or 0 820 200 999 (service 0.12 €/min + call price).
[email protected] [[email protected]]
www.europe-consmateurs.eu [https://www.europe-consmauteurs.eu/fr/restern-votre-probleme/nous-contacter/]
12. Final provisions
For professionals applies German law, excluding the United Nations Convention on International Sales Contracts of goods.
AGB [https://legal.trustedshops.com/produkte/rechtstexter] Erstellt MIT Dem Trusted Shops [https://legal.trustedshops.com/] Rechtstexter in Kooperation Mit Föhlisch Rechtsanwälte [https://foehlisch.com].